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4 Paws @ Ice Magic, Singapore’s First-Ever Dog Winter Event, Welcomes Dog Owners and their Furry Friends for a Once-In-A-LifeTime Four-Day Snowy Paw-date this January!

Over 2 weekends in January (13, 14, 20, 21), Pups and their Companions will get to experience real snow and ice together in Singapore for the first time in history. With the winter playground spanning over 3,000 square meters, there is an array of exhilarating activities for furry friends to chill out!

Join in this unique adventure where dogs and their owners can frolic in the snow together, amidst glacial wonders and charming structures, offering a cosy haven for visitors to snuggle in and capture beautiful moments at the winter wonderland, marking the first-ever experience of its kind in Singapore! Also anticipate the exclusive illuminated Arctic lights that will transform the winter wonderland into a romantic and breath-taking adventure by nightfall.
 
Limited tickets are available for the event, grab your tickets now!
 

EVENT DETAILS

  • Event Name: 4 Paws @ Ice Magic

  • Event Dates: 13, 14, 20 and 21 January 2024

  • Opening Hours: 10am to 10pm

  • Venue: Bayfront Event Space
    (beside Marina Bay Sands Shoppes)

    12A Bayfront Ave, Singapore 018970
    Venue entrance facing Bayfront open carpark.
    Nearest MRT station: Bayfront MRT (Exit E).
    Nearest parking areas: Bayfront open carpark, Marina Bay Sands and MBFC.

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Due to the overwhelming response, we're delighted to extend one more special session at 4 Paws @ Ice Magic (7 PM - 9:45 PM). Join us for an exclusive, magical experience tailored just for you and your furry companions! 🐾✨ This is your last chance – make it unforgettable!

TICKET PRICE

EXCLUSIVE SESSION (4 Paws & Owners Only), 7pm-9.45pm*:

(Last chance! Don't miss out!)​

  • Early Bird Pricing for 13 January 2024 only (Large Breed):
    Paw-kage 1: 1 Large Breed Dog + 1 Pax @ $188
    Paw-kage 2: 1 Large Breed Dog + 2 Pax @ $228
    Paw-kage 3: 1 Large Breed Dog + 3 Pax @ $268

 

  • Pricing for 14, 20 January 2024:
    Paw-kage 1: 1 Large Breed Dog + 1 Pax @ $208
    Paw-kage 2: 1 Large Breed Dog + 2 Pax @ $248
    Paw-kage 3: 1 Large Breed Dog + 3 Pax @ $288

  • Pricing for 21 January 2024:
    Paw-kage 1: 1 Small-Medium Breed Dog + 1 Pax @ $208
    Paw-kage 2: 1 Small-Medium Breed Dog + 2 Pax @ $248
    Paw-kage 3: 1 Small-Medium Breed Dog + 3 Pax @ $288

*4 Paws @ Ice Magic tickets have to be purchased online in advance, strictly no walk-in purchase. Whilst tickets last.

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* Get ready for the fun! Registration opens 60 minutes before your session begins, do arrive early to allow yourself plenty of time to get set for the exciting adventure ahead.

* Please browse the Indemnity Form before purchasing your ticket to ensure a smooth experience.

SAFETY GUIDELINES

Welcome to 4 Paws @ Ice Magic! We're excited to share a fun and safe experience for all dogs and their owners. Before joining in on the snowy adventures, it's important to be aware of a few guidelines for a smooth and enjoyable time.

  • Kindly be reminded that not everyone might be familiar with interacting with dogs

  • When around the entertainment equipment like big floats, please be mindful as they are being dragged through the snow.

  • Let's keep our furry pals on a leash and under supervision to ensure a fun and safe time for all.

  • To keep everyone safe and happy, let's avoid running around the area with our playful pups. 

  • Every dog should have at least one adult owner accompanying them throughout the event.

  • For safety, larger dogs (over 8kg) won't be able to join in on the Double-Lane Ice Slide or Snow Slope. There are still many other attractions available for them to play at –  like Merry-Go-Round, 5-Lane Mini Slide, Snow Playground, Wooden Cottage and Igloos 

  • Owners, please make sure you can manage your dogs at all times, even during rides and slides.

  • Please ensure your dog is healthy, vaccinated and free from any contagious diseases or parasites. 4 Paws @ Ice Magic would not allow entry to any dogs displaying signs of illness.

  • Remember, stairs are for going up only, helping ensure a safe experience for all our visitors.

  • If your furry friend needs a break, take a moment to help them relax and calm down.

ATTIRE FOR FURBABIES

  • Our sub-zero zone can get pretty chilly (as low as -15 degrees Celsius)! Dogs with single-layer fur might feel the cold, so consider bundling them up warmly. Let's aim to keep playtime to around 45 minutes, considering your dog's comfort and how well they can handle the cold.

  • For our small and medium-sized furry friends, it's a good idea to consider dog shoes for extra grip and protection against the cold. 

  • To keep things clean and comfortable for everyone, we kindly ask that male dogs wear belly bands and female dogs wear diapers during the event.

ATTIRE FOR PAWRENTS

  • To ensure your focus stays on your furry friend and the fun, we recommend wearing your own winter jacket & snow boots. This way, you can skip the waiting time for our complimentary gear.

  • Don't worry if you don't have your own winter gear! We have a limited quantity of winter jackets and snow boots available on-site, given out on a first-come, first-served basis.   

  • For your comfort and safety while enjoying the ice slides, we suggest wearing long pants to keep cozy and add an extra layer of protection.

  • To maintain hygiene standards, we kindly ask all visitors to wear socks when using our complimentary boots. Don't have socks? No problem, we have them available for purchase.

  • Please take good care of the jackets & boots provided. Any damages or stains may result in a $50 penalty. 

CLEANLINESS

  • We have set up two restroom spots specially designed for dogs before they enter the sub-zero area. Letting your dog relieve themselves in these spots helps ensure a fantastic playtime ahead! 

  • Do remember that male dogs should wear belly bands and female dogs should wear diapers during the event

  • In the event of an accidental mess (poo/pee), we appreciate your help in cleaning it up. Don't worry if you're short on supplies, kindly approach our friendly staff for assistance. 

  • If left unattended, 4 Paws @ Ice Magic serves the right to charge a cleaning fee of $500 per spot.

REGISTRATION 

  • Get ready for the fun! Registration opens 60 minutes before your session begins, do arrive early to allow yourself plenty of time to get set for the exciting adventure ahead.

  • Have your e-ticket ready to show upon arrival.

  • Once you've signed the Indemnity form, you're all set to enter the wonderful world of 4 Paws @ Ice Magic!

  • Feel free to take a look at the Indemnity Form before purchasing your ticket to ensure a smooth experience.
     

 

PLAY DURATION

  • For an optimal experience, we suggest a play duration of around 45 minutes. As our snow and ice area operates at sub-zero temperatures (as low as -15 degrees Celsius!), we recommend that you and your furbabies do not stay beyond the suggested duration to prevent any possible injury caused by low temperature (i.e hypothermia, frostnip etc).   

  • After your chilly adventure, why not explore our cozy Café and outdoor Winter Food Village? It's a great way to stay warm and keep the fun going.

OTHER TERMS & CONDITIONS

  • Please note that tickets purchased are final and non-refundable. Unfortunately, we are unable to reschedule tickets for another day or timeslot.

  • Once visitors exit the ICE MAGIC premises, re-entry is not permitted for the day.

  • Strictly no outside food and drinks are allowed. Food and drinks are available at Ice Magic café.  

  • For your well-being, we recommend that individuals with certain medical conditions concerning the heart, back, neck, or those affected by the cold should consider refraining from participating. This also applies to expectant mothers. 

  • Please note that aspects of the event might be subject to change without prior notice. For the most up-to-date information and updates, follow our Instagram account @icemagicasia and our ICE MAGIC ASIA Facebook page.

* Please browse the Indemnity Form before purchasing your ticket to ensure a smooth experience.

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EVENT FAQs

Q: How should my furbabies/I gear up for Ice Magic? 

  • Dogs with single-layer fur might feel cold, so be sure to dress them warmly. 

  • For small and medium-sized dogs, we also strongly advise wearing dog shoes for grip and cold protection. 

  • Dogs are required to wear belly bands (male dogs) and diapers (female dogs) during the event.

  • We strongly recommend that visitors come prepared by bringing their own winter gear, including jackets, gloves, beanies, etc., and snow boots for added comfort.

  • Complimentary Jacket and/or Boots Rental for humans: Limited quantities and sizes of winter jackets and snow boots are available on-site on a first-come, first-served basis. 

  • All visitors must wear socks for hygiene purposes when using the complimentary boots, and socks are available for purchase. It is highly recommended to wear long pants for both temperature comfort and added protection while enjoying the ice slides. Gloves are also available for purchase onsite.

  • Bring-your-own Full Attire: For those who prefer your own (1) winter jacket and (2) boots for personal hygiene and style preference, you are welcomed to! This saves you time for waiting to rent, changing, and returning complimentary winter jackets and boots at our counter. 

Q: Is it really required for my dog to wear belly bands and diapers?

  • To maintain the cleanliness of the snow area, dogs are required to wear belly bands (male dogs) and diapers (female dogs) during the event.

Q: What will happen if my dog relieves him or herself inside the snow area?

  • We have set up two restroom spots specially designed for dogs before they enter the sub-zero area. Letting your dog relieve themselves in these spots helps ensure a fantastic playtime ahead! 

  • In the event of an accidental mess (poo/pee), we appreciate your help in cleaning it up. Don't worry if you're short on supplies, kindly approach our friendly staff for assistance.

  • As responsible dog owners, owners are expected to tidy or clean up after their pets' potty. If left unattended, 4 Paws @ Ice Magic serves the right to charge a cleaning fee of SGD 500 per spot.

Q: What if my dog gets into a fight with another dog?

  • Dogs should be on a leash and under supervision at all times. Every dog must be accompanied by at least one dog owner. Owners must be able to restrain their dogs at all times, including on all rides and slides. Aggressive or overly anxious dogs might need a break to ensure everyone's comfort.

Q: What is the Recommended Play Duration? 

  • About 45 minutes. Please note that our snow and ice experience operates at sub-zero temperatures (as low as -15 degree Celsius!). It is recommended that visitors do not stay beyond the recommended timing to prevent any possible injury caused by low temperature (i.e hypothermia, frostnip etc). After the sub-zero experience, we would suggest visitors explore the ICE MAGIC Café to stay warm.

Q: What time do I need to arrive for my session?

  • Registration for 4 Paws @ Ice Magic opens 60 minutes before the start of your session. Last entry is allowed 1 hour before your session concludes. To expedite the process, ensure your e-ticket is ready on your mobile device upon arrival. 

Q: Will you have a locker available in case I need to deposit some of my belongings? 

  • Yes, a limited number of lockers will be available on a first-come, first-served basis at a token fee. We advise visitors to bring minimal belongings. 

Q: Can I bring my own food and drinks? 

  • No outside food and drinks are allowed. Food and drinks are available at ICE MAGIC Café.  

Q: Will I be able to use the restroom during the event? 

  • Yes, there will be dedicated restrooms for our visitors at the ICE MAGIC premises. 

Q: Are strollers allowed in the ICE MAGIC premises? 

  • Strollers are not permitted due to space constraints. A designated stroller parking area will be made available in a public area. If your stroller is high in value, we highly advise keeping it in a safe place, such as in your personal vehicle. Owners are encouraged to bring along a carrier bag with essentials.

Q: Is there an emergency team on standby incase of accidents?

  • For emergencies, there will be first-aid teams on-site. Don't hesitate to approach our staff if you need help.

Q: How can I obtain event tickets – at the box office on the day of the event or online? 

  • We have a limited number of slots available for dogs in each session. Dog tickets are exclusively sold online at https://www.matchtic.com/, and please note that walk-ins are strictly not allowed. 

Q: What is the policy for refunds or exchanges on purchased tickets? 

  • Unfortunately, we do not offer refunds or exchanges on purchased tickets. Please review your order carefully before completing the transaction.

Q: Is there an age limit for attending Ice Magic? 

  • Ice Magic is designed to be enjoyable for all ages. However, visitors are advised not to participate if they are experiencing medical issues related to the heart, back, neck, or any other conditions that might be aggravated by the cold temperatures.

  • Expectant mothers are also advised not to participate in this event due to the nature of the snow and ice. 

  • Infants in arms and those below 2 years old can enter for free, but identification is required as proof of age at the point of entry. Failure to provide identification may result in ticketed entry.  

  • Winter jackets and boots will not be provided for infants and those below 2 years old. Parents are responsible for ensuring their child is appropriately bundled up for the cold temperatures, as we cannot be held responsible for any injuries. 

  • Kids below 12 years must be accompanied by an adult. 

* Please browse the Indemnity Form before purchasing your ticket to ensure a smooth experience.

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