Terms and Conditions
Matchtic TERMS AND CONDITIONS
“Matchtic”, “Us” and “We” mean Ticket Company Online Pte Ltd.
“Site” means the Matchtic website and all the services connected within
“Host” means the third party supplier of Tickets for Events including, but not limited to: Venues, Artists, Promoters, Event Organisers or others
“Event” means the individual event or events promoted on the Matchtic site for which Tickets are available
“Tickets” are the right of admission to an Event
“You” means the individual purchasing tickets using this Site
Welcome to Matchtic.
Matchtic is a digital ticketing box office platform, which enables Event Hosts to promote and sell Tickets for their Events. At no stage do We purchase the Tickets, set the Ticket prices nor determine the individual Event conditions of sale. We simply collect the Ticket money on behalf of the Host and supply them with the details of Your booking, along with the Ticket revenue. Matchtic charges You a booking fee for this service. Ownership of the Tickets and rights to grant entry to the Event remain with the Event Hosts and do not pass to Matchtic at any time.
Please read all of our terms and conditions carefully. By using this site and registering to buy tickets, You will have complied to have agreed and accepted all the terms below.
To buy Tickets You must be a registered user of the Site. To be a registered user of the Site, You agree to a) provide true, accurate, current and complete information about Yourself as prompted by the Site registration form and b) maintain and promptly update the registration data to keep it true, accurate, current and complete.
You are responsible for all information posted using Your account, including instances where anyone using Your email address and password has accessed the Site. It is Your responsibility to keep Your password secure and protected to prevent such access.
In cases where an event is cancelled, or does not take place for any other reason, You will receive a refund from Matchtic. The amount refunded will be the full ticket price less a refund handling fee and the booking fee paid at the point of purchase will be non-refundable.
If a full or partial refund is requested by You for any other reason, the Event Organiser will review the situation on a case-by-case basis. The decision on whether or not to refund any or all of the ticket price will be at the Event Organiser’s sole discretion.
Refunds will be made back to the card used to make the purchase and will take between 5-7 working days to complete.
Event/Venue Rules and Regulations
Tickets are issued subject to the Rules and Regulations of the Event, issued by the Host and the venue. Full details are available from the Host on request. You and all other Ticket holders in Your party must comply with all relevant statutes, safety announcements and venue regulations whilst attending the Event.
General conditions across all Events:
• Ticket holders must be able to produce acceptable proof of name and age
• The right of admission is reserved by the Event Host and venue. You may be refused entry or ejected for anti-social behavior or other activity deemed inappropriate
• The right is reserved to alter, amend, add, withdraw or substitute Event artists, prices, date, venue, capacity, age restrictions and times
• Recording equipment of any description may not be used without the express written approval of the Event Host
Matchtic, at its sole discretion, may terminate Your password, account(s) and/or Your right to use the Site at any time for any reason or no reason, including, without limitation, for lack of use, failure to timely pay any fees or other monies due, or if Matchtic believes that You have violated or acted inconsistently with the Terms and Conditions herein contained or against the letter of spirit of these Terms and Conditions.
The Copyright, trade marks and all other intellectual property rights in the material contained in the Site, belong to Matchtic and may not be used in any manner without written consent from Matchtic.
DISCLAIMER OF WARRANTIES.
THE SERVICES ARE PROVIDED ON AN ""AS IS"" AND ""AS AVAILABLE"" BASIS. Matchtic HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. MATCHTIC MAKES NO WARRANTY THAT: (I) THE SITE WILL MEET YOUR REQUIREMENTS, (II) THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE WILL BE ACCURATE OR RELIABLE, (IV) THE QUALITY, SAFETY OR LEGALITY OF ANY CONTENT, PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU, OR EVENTS ATTENDED, THROUGH THE SITE, OR THE SERVICES THEMSELVES (OR ANY PART THEREOF), WILL MEET YOUR EXPECTATIONS, OR (V) ANY ERRORS IN THE SITE WILL BE CORRECTED. MATCHTIC IS NOT RESPONSIBLE AND SHALL HAVE NO LIABILITY FOR THE CONTENT, PRODUCTS, SERVICES, ACTIONS OR INACTIONS OF ANY USER, BUYER OR OTHER NON-ORGANIZER, ORGANIZER OR THIRD PARTY BEFORE, DURING AND/OR AFTER AN EVENT; AND MATCHTIC WILL HAVE NO LIABILITY WITH RESPECT TO ANY WARRANTY DISCLAIMED IN (I) THROUGH (V) ABOVE. YOU ACKNOWLEDGE THAT MATCHTIC HAS NO CONTROL OVER AND DOES NOT GUARANTEE THE QUALITY, SAFETY OR LEGALITY OF EVENTS ADVERTISED, THE TRUTH OR ACCURACY OF ANY USERS' (INCLUDING BUYERS', OTHER NON-ORGANIZERS' AND ORGANIZERS') CONTENT OR LISTINGS, OR THE ABILITY OF ANY USER (INCLUDING BUYERS, OTHER NON-ORGANIZERS AND ORGANIZERS) TO PERFORM, OR ACTUALLY COMPLETE A TRANSACTION. THE FOREGOING DISCLAIMERS SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW. Notwithstanding the foregoing, You may report the misconduct of users, Buyers, other non-Organizers, Organizers and/or third parties in connection with the Site to Matchtic. Matchtic, at its sole discretion, may investigate the claim and take necessary action.
LIMITATION OF LIABILITY
MATCHTIC SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES OR UNDER ANY LEGAL THEORY, WHETHER IN TORT, CONTRACT, OR OTHERWISE, WITH RESPECT TO THE SERVICES, OR ANY OTHER SUBJECT MATTER OF THIS TOS, FOR: (I) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF MATCHTIC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), (II) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES, (III) AMOUNTS IN EXCESS OF US$100.00 IN THE AGGREGATE FOR ALL CLAIMS WITH RESPECT TO THE SITE, OR (IV) ANY MATTERS BEYOND MATCHTIC’S REASONABLE CONTROL. MATCHTIC SHALL HAVE NO LIABILITY WITH RESPECT TO ANY OF YOUR CONTENT OR ANY CONTENT OF ANY OTHER USER OF THE SITE. IN ADDITION, MATCHTIC IS NOT AFFILIATED WITH, AND HAS NO AGENCY OR EMPLOYMENT RELATIONSHIP WITH, ANY THIRD PARTY SERVICE PROVIDER USED IN CONJUNCTION WITH THE SITE, AND Matchtic HAS NO RESPONSIBILITY FOR, AND HEREBY DISCLAIMS ALL LIABILITY ARISING FROM, THE ACTS OR OMISSIONS OF ANY SUCH THIRD PARTY SERVICE PROVIDER. THE FOREGOING LIMITATIONS SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
IN CONSIDERATION OF BEING PERMITTED TO ACCESS AND USE THE SITE, YOU HEREBY AGREE TO RELEASE MATCHTIC, AND ITS AFFILIATES, AND EACH OF ITS AND THEIR RESPECTIVE OFFICERS, DIRECTORS, AGENTS, CO-BRANDERS, OTHER PARTNERS, AND EMPLOYEES FROM ALL DAMAGES (WHETHER DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR OTHERWISE), LOSSES, LIABILITIES, COSTS AND EXPENSES OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH DISPUTES BETWEEN YOU AND THIRD PARTIES (INCLUDING OTHER ORGANIZERS, BUYERS, AND OTHER NON-ORGANIZERS) IN CONNECTION WITH THE SITE,